Cancellation Requests
<form action="mailto:info@deluxebathworks.com" method="post" enctype="text/plain">
<p>
<strong><br>Order Cancellation Request</strong><br>
Please complete the form below to submit a formal request to cancel your order. Submission of this form does not guarantee cancellation and is subject to order status, vendor processing, and fulfillment stage.
</p>
<p>
<strong><br>Customer Information:</strong><br>
Full Name (as shown on order):<br>
<input type="text" name="Full Name" required style="width:100%; padding:8px;"><br><br>
Email Address (used at checkout):<br>
<input type="email" name="Email" required style="width:100%; padding:8px;"><br><br>
Phone Number:<br>
<input type="text" name="Phone Number" style="width:100%; padding:8px;">
</p>
<p>
<strong><br>Order Details:</strong><br>
Order Number:<br>
<input type="text" name="Order Number" required style="width:100%; padding:8px;"><br><br>
Order Date:<br>
<input type="date" name="Order Date" style="width:100%; padding:8px;"><br><br>
Billing Name:<br>
<input type="text" name="Billing Name" style="width:100%; padding:8px;">
</p>
<p>
<strong><br>Items Requested for Cancellation:</strong><br>
List each item you wish to cancel. Approval may vary by item.
</p>
<p>
Product Name (Item 1):<br>
<input type="text" name="Item 1 Product Name" style="width:100%; padding:8px;"><br><br>
SKU (Item 1):<br>
<input type="text" name="Item 1 SKU" style="width:100%; padding:8px;"><br><br>
Quantity (Item 1):<br>
<input type="number" name="Item 1 Quantity" min="1" style="width:100%; padding:8px;">
</p>
<p>
Product Name (Item 2):<br>
<input type="text" name="Item 2 Product Name" style="width:100%; padding:8px;"><br><br>
SKU (Item 2):<br>
<input type="text" name="Item 2 SKU" style="width:100%; padding:8px;"><br><br>
Quantity (Item 2):<br>
<input type="number" name="Item 2 Quantity" min="1" style="width:100%; padding:8px;">
</p>
<p>
<strong><br>Reason for Cancellation:</strong><br>
<textarea name="Reason for Cancellation" rows="4" style="width:100%; padding:8px;"></textarea>
</p>
<p>
<strong><br>Important Disclaimers & Acknowledgements:</strong><br>
• Submitting this request does not guarantee cancellation approval.<br>
• Orders that have entered processing, production, customization, or vendor fulfillment stages may not be eligible for cancellation.<br>
• Many products are fulfilled through third-party manufacturers or vendors and cannot be stopped once submitted.<br>
• Partial cancellations may apply on a per-item basis.
</p>
<p>
<strong><br>Refund Processing Timeline:</strong><br>
If a cancellation request is approved, refunds will be processed within approximately <strong>30 days</strong>.
This period allows for vendor confirmation, paperwork reconciliation, and recovery of funds.
<strong>No exceptions.</strong>
</p>
<p>
• Shipping fees, processing fees, payment processing fees, and service charges are non-refundable once incurred.<br>
• Initiating a chargeback while a cancellation request is under review may result in denial of the request and account restrictions.
</p>
<p>
<strong><br>Customer Confirmation:</strong><br>
<input type="checkbox" required> I confirm that all information provided is accurate and complete.<br>
<input type="checkbox" required> I understand that cancellation is not guaranteed and refunds may take up to 30 days.
</p>
<p style="text-align:center; margin-top:30px;">
<button type="submit" style="
background-color:#111;
color:#ffffff;
padding:14px 34px;
font-size:16px;
font-weight:600;
letter-spacing:0.5px;
border:2px solid #c9a24d;
cursor:pointer;
text-transform:uppercase;
transition:all 0.3s ease;
" onmouseover="this.style.backgroundColor='#c9a24d'; this.style.color='#111';" onmouseout="this.style.backgroundColor='#111'; this.style.color='#ffffff';">
Submit Cancellation Request
</button>
</p>
<p>
<strong><br>Customer Support:</strong> Monday – Friday | 8:00 AM – 5:00 PM (PST)<br>
<strong>Phone:</strong> (877) 327-7487<br>
<strong>Email:</strong> info@deluxebathworks.com
</p>
<p>
<br>We appreciate your understanding and thank you for choosing Deluxe Bathworks.
</p>
</form>